Health and safety at Chevalier

Our top priority is the safety and well-being of all guests, staff, and vendors. We are committed to maintaining the highest health and safety standards.
Emergency procedures
In the event of an emergency, please remain calm and follow the directions of event staff and venue personnel.
  • Evacuation:
    • Familiarize yourself with the location of the nearest emergency exits, indicated by red “EXIT” signs.
    • In case of an alarm, use the nearest exit and proceed calmly to the designated assembly point at [Specify assembly area].
    • Do not use elevators during an emergency evacuation.
  • Medical emergencies:
    • For any medical issue, immediately notify a staff member or security personnel.
    • First aid stations are located at [Specify locations].
    • Trained and certified first-aid personnel are available during all events.
  • Security threats:
    • Report any suspicious activity or unattended items to venue staff or security immediately.
    • Cooperate with security personnel during any bag checks or screenings.

General venue policies

  • Fire safety:
    • Tampering with fire alarms or safety equipment is strictly prohibited.
    • Smoking is permitted only in designated outdoor areas.
    • All exits must remain unobstructed at all times.
  • Electrical safety:
    • Cables and cords are securely taped down to prevent tripping hazards.
    • Report any damaged electrical equipment to staff immediately.
  • Accessibility:
    • Our venue is fully compliant with the Americans with Disabilities Act (ADA).
    • Accessible entrances, restrooms, and seating are available for guests with disabilities.
    • Please inform us of any specific accessibility needs prior to your event.
  • Sanitation and hygiene:
    • Restrooms are regularly cleaned and maintained.
    • Hand sanitizing stations are available throughout the venue.
  • Crowd management:
    • To prevent overcrowding, we enforce strict capacity limits based on local regulations.
    • Please help manage crowd flow by not blocking entryways, exits, or walkways.

Food and beverage safety

  • Catering requirements: All caterers must have a current health permit and comply with all food safety regulations.
  • Allergies and special requests: Event organizers are responsible for communicating any food allergies or dietary restrictions to catering staff.
  • Alcohol service: All alcohol is served by licensed and trained bartenders in accordance with local laws.

Event-specific guidelines

  • For event organizers:
    • A full risk assessment must be completed prior to your event.
    • A pre-event briefing on safety protocols is required for all vendors and event staff.
    • Provide clear communication of all safety measures to attendees via your event materials.
  • For attendees:
    • Follow all instructions from event staff and safety signage.
    • Stay informed about potential weather advisories for outdoor events.
    • Be aware of your surroundings and report any issues.

Legal disclaimer

While The Wilbur takes extensive measures to ensure safety, we cannot be responsible for personal injury or loss of property. By entering the premises, you assume all risks associated with attending an event.

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